FAQ

RETURN POLICY You have up to 14 days from reception of your order to exchange your item for another sarong or request a refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase. It’s very simple! To start a return, you can contact us at aloha@manawafashion.com If your return is accepted, we will give you instructions for where to send your package. You will be responsible for paying for your own shipping costs for returning your item, unless the item sent is incorrect or faulty. Any return postage cost refunded by us will be based on the economy post office cost for the weight of any incorrect or faulty item you return. If you choose to send any non-faulty items as well, the return postage cost for these items is non-refundable. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at aloha@manawafashion.com In such cases, we recommend you to track and insure your package, at your expense, as we are not responsible for any items that fail to reach us. Remember that we do not accept C.O.D. deliveries.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. aloha@manawafashion.com

All sale items are final. Unfortunately, we cannot accept returns on sale items. Exception if the item is defective, damaged or if you receive the wrong item. Please contact us at aloha@manawafashion.com

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can choose between various payment methods: DEBIT or CREDIT CARD Visa, MasterCard, American Express, Discover or Diners. Payments with debit cards will be charged in real time. PAYPAL To pay via PayPal, select this payment method and click on 'Confirm payment'. You will then be redirected to the PayPal website to proceed with the payment.

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